NVQ Business and Administration Level 3
Our Business Administration courses can be an invaluable tool to staff working in an office environment.
NVQ Content
Awarding Body: OCR
Two Mandatory Units to be completed.
- Carry out your responsibilities at work
- Work within your business environment
Plus
4 optional units that are related specifically to the work being undertaken.
Enhancement Units, 2 units from the following
- IT related skill (mandatory)
- One unit from another related NVQ at level 2 or above
Business and Administration NVQs are aimed at staff working in administration across all occupations and sectors of employment.
The level 3 qualification is intended for individuals whose role involves carrying out administrative duties with a considerable amount of responsibility and autonomy.
The individual will be contributing to the development and implementation of administrative services within the organisation, and have a substantial amount of administrative experience.
Their administrative duties will include: supervising an office facility, managing and evaluating customer relations, monitoring information systems, running projects, planning, organising and supporting meetings, making presentations, using various software, planning and implementing innovation and change, providing leadership, preparing text from a variety of sources.
To achieve the full award, candidates must complete six units, including two mandatory units and four optional units.
This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work situation and job role.
Like all NVQs this qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work.
Candidates plan a programme of development and assessment with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.
The mandatory units are:
Carry out your responsibilities at work.
Candidates must demonstrate communication, researching, negotiating, planning, time management, problem solving, evaluation and team working skills. They must show that they communicate effectively, accept responsibility for own work and its delivery, improve own performance and behave in a way that encourages effective working.
Work within your business environment.
- Candidates must demonstrate communication, planning, reading, monitoring, problem solving, team working and interpersonal skills. They must show that they work effectively within their organisation, supporting its purpose and values, applying employment rights and responsibilities, respecting diversity, protecting security and confidentiality and managing risk.
A list of optional units is available on request. Listed below is a sample:
Ensure your own actions reduce risks to health and safety
Organise business travel and accommodation
Procure Products and Services
Manage and evaluate customer relations
Develop productive relationships with colleagues
How will I be assessed?
Working at their own pace, candidates will build a portfolio of evidence of their competence which is assessed on an on-going basis.
If you would like any further informattion on any of our courses please call 01482 598855 or email information@servicestobusiness.org